My Work

Selected Work Samples

Note: Since the content of a Standard Operating Procedure document is mainly internal, displaying that content would violate NDAs I have signed with my former employers. To showcase my work and protect sensitive company information, I’ve opted to include only dummy samples below.

Dillon Foley, Technical Writer

Sample SaaS SOP Document

Tech

This is a sample SOP document for a SaaS company. This type of documentation would usually be stored inside an internal company wiki or document repository.

Dillon Foley Technical Writer

Sample Healthcare SOP Document

Healthcare

This document serves as a sample SOP for a healthcare organization. Such documentation is maintained within an internal company wiki or a content management system.

Sample Financial SOP Document

Finance

Whether you’re navigating the complexities of financial protocols, healthcare standards, or tech processes, SOPs empower teams by providing them with clear guidelines.

Powerpoint Presentations

Documentation

Technical Documentation  and Knowledge Base Articles

Microsoft Documentation

I am currently employed as a Contract Technical Content Writer with Compucom on assignment with Microsoft. At this time I am unable to list all the documentation I’m responsible for as much of it is proprietary knowledge. I can share that I work with the Teams for Education department and much of my responsibility involves updating support articles. These articles are viewable at the link below:

Microsoft Teams for Education Support Center

TikTok Documentation

The following is a list of some articles I was in charge of proofreading and editing for the TikTok Help Center. 

Monnit Documentation

The following documentation was produced while I was working with Monnit Corporation.

User Guides

Data Sheets

Newsletters

Video Tutorials

Publications

Technical Writing Dillon Foley

The Stress Relief Playbook

by Dillon Foley, Read by Alisha Bright | Audible, Google Play, Apple Books, and NOOK

Podcast

Skill Assessments

Creative Problem Solver

“Blending creative storytelling and technical expertise to craft engaging content and solve complex problems.”

I am uniquely positioned to solve problems both creatively and technically. I can take on a variety of challenges—whether they require technical precision or imaginative storytelling. My talents set me apart in both corporate and creative spaces.

Tech-Savvy Storyteller

“Empowering users and businesses through clear, engaging, and humanized storytelling across technical and creative mediums.”

I am a Tech-Savvy Storyteller, bringing clarity to complex topics and humanizing technical information. My technical acumen and ability to tell a compelling story (e.g., UX writing, content strategy, educational content development) helps me stand out.

Educational Advocate

“Bridging the gap between what people know and what they need to succeed, one accessible guide or podcast at a time.”

With my interest in practical life skills (my books) and writing easy-to-digest educational content, I am someone who is passionate about closing knowledge gaps—teaching people everything from technical subjects to life skills in an accessible way.

Story Architect

“Architecting compelling stories across fiction and nonfiction that inspire, educate, and engage.”

Given my creative writing experience with novels and your technical expertise in writing instructional and practical materials, I am a Story Architect skilled in structuring narratives, whether for entertainment (novels) or education (technical writing). 

Left Brain Meets Right Brain

“Where creativity meets strategy—combining left-brained analytical thinking with right-brained storytelling to deliver effective content and solutions.”

I can comfortably switch between two worlds: the left-brained technical thinker and the right-brained creative. This rare duality makes me a good fit for any organization, from content strategy to product management.

Technical Content Creator

“Transforming technical complexity into clear, engaging, and actionable content that empowers users.”

Given my experience writing for tech companies like Microsoft and Google, I am a Technical Content Creator specializing in simplifying and demystifying complex technologies. I can weave my storytelling expertise into any brand and make the technical approachable.

Multimedia Content Creator

“Creating compelling stories and educational content across multiple platforms—from podcasts and blogs to novels and manuals.”

I’ve dabbled in a variety of content formats—from novels to podcasts to technical manuals. As a Multimedia Content Creator I have an ability to work across platforms, appealing to businesses, media outlets, and creative agencies.

Let’s Start a Project!