Dillon Foley

Technical Writer & Content Manager

Hi, I’m Dillon Foley, a professional technical writer and content manager. I’m open to creating user-friendly documentation and social media content for companies in various sizes in any U.S. timezone. Let’s get in touch and discuss how I can help produce API guides and technical content that drives understanding and adoption.

Linkedin Profile

TikTok Knowledge Base Article

Microsoft Teams for Education Articles

Google Machine Learning Course

Published How-To Book

Monnit Newsletter

Monnit Hardware User Guide

Monnit Hardware Data Sheet

Monnit Video Tutorial

Microsoft Powerpoint Slideshow

Note: Since the content of a Standard Operating Procedure document is mainly internal, displaying that content would violate NDAs I have signed with my former employers. To showcase my work and protect sensitive company information, I’ve opted to include only dummy samples below.

Sample SaaS SOP Document

Tech

This is a sample SOP document for a SaaS company. This type of documentation would usually be stored inside an internal company wiki or document repository.

Sample Healthcare SOP Document

Healthcare

This document serves as a sample SOP for a healthcare organization. Such documentation is maintained within an internal company wiki or a content management system.

Sample Financial SOP Document

Finance

Whether you’re navigating the complexities of financial protocols, healthcare standards, or tech processes, SOPs empower teams by providing them with clear guidelines.

Publications

The Technical Writing Manual: For Entry Level Job Seekers

Looking to enter the technical writing industry? The Technical Writing Manual for Entry-Level Job Seekers is the only resource you need! This complete handbook is the best resource for writers looking to start careers in this fascinating and challenging field.

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The Product Management Playbook

Unlock the secrets to successful product management and lead your team to success with “The Product Management Playbook.” Add it to your cart now and take the first step towards mastering the art of product development and leadership.

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The Writer's Idea Book

In the labyrinth of creativity, where ideas are the coveted treasure, “The Writer’s Idea Book: Prompts for Every Plot” emerges as a guiding light. This indispensable tome is designed for both budding and seasoned writers, offering a kaleidoscope of prompts to spark imagination and overcome the dreaded writer’s block.

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The Stress Relief Playbook

The Stress Relief Playbook: Strategies for a Balanced and Relaxing Life is your essential guide to finding calm in the chaos of everyday life. Whether you’re dealing with work, school, or parenting demands, this book offers practical and effective stress relief techniques designed to help you manage stress naturally and regain your peace of mind.

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The Content Marketing Playbook

The Content Marketing Playbook: Master the Art of Writing Content That Converts

Are you ready to transform your writing into a powerful tool for connection, influence, and growth? The Content Marketing Playbook is your ultimate guide to crafting compelling blog posts, articles, newsletters, and more—all tailored to captivate your target audience and drive results.

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Skills & Tools

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Documentation

Markdown, DITA, XML

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Tools

MadCap Flare, Confluence, GitHub, GitBook

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Technologies

HTML/CSS,
JavaScript,
REST APIs

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Methodologies

Agile, Docs-as-Code, Information Architecture, Machine Learning

Let’s Start a Conversation

I am pleased to recommend Dillon Foley for content writing and documentation opportunities. As a vendor supporting Microsoft Education, Dillon has played a key role in maintaining and enhancing our support and learning documentation.

Leif Brenne

Principal Product Manager, Microsoft